Agency website
About us
Local agency combining service, value and great prices, at Bernier Insurance, we're here to help!
Bernier Insurance was founded in downtown Rochester, New Hampshire in 1981. In our over 40 years, we are proud to have grown with two locations, our main office in Rochester and a second office in Alton and a team of nearly two dozen licensed agents, all based on trust and honesty. Today, we assist thousands of individuals and businesses with Personal Insurance, Commercial Insurance, and Life Insurance and are licensed in New Hampshire, Maine and Massachusetts.
We know each and every one of our employees watches out for our clients each and every day. It is not unusual to find Troy Dillow, our President, here in the office, available to assist customers in any way possible. We take the time to sit with you and have a discussion about your own personal circumstances, and make our recommendations, providing you with peace of mind and a competitive price. We provide our customers with a GOOD VALUE, EXCEPTIONAL CUSTOMER SERVICE, AND TOP NOTCH CLAIMS HANDLING. We're local - just walk in and talk to any one of us when you need us. We are proud of our dedicated and knowledgeable staff and to be a part of these amazing communities.
What our clients are saying
"I always feel valued as a customer even though I no longer live in the same town as the company and do my business over the phone rather than in person and whenever I've needed to contact the company I've always received friendly customer service and personalized attention. I would highly recommend your services for anyone's insurance needs."
"It's all about the commitment of the agent. Cathy Haughton is an expert of the insurance industry. She is quick to respond and answers all questions without hesitation. It's a tough road for me to understand all of the ins and outs of insurance. Cathy is patient and takes the time to make sure I understand. "
"Bernier Insurance has been my agent for years and I have gotten the best rates for my insurance needs, the customer service is excellent and my questions and concerns are always answered and addressed. "
"Probably the best insurance service and customer service Ive had in a very long time! And they saved me money!!"
"You always give us the best advice about home and car insurance and help us select the best insurance carrier for our needs."
"Any time I have had any questions they have always been answered completely. Never did I feel like I was a bother. "
"Excellent service on all of my insurance needs, Auto, boat, homeowners, umbrella policies, Very good prices and personalized service."
"Great service including looking for ways to save money/improve coverage whenever my plan is due to renew. "
"Every time we call everything is taken care of in a timely manner. Everyone is so helpful, and your customer service is excellent."
"I love the customer centric approach and not dealing with a call center."
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Personal Lines insurance professionals
Ask me about these types of insurance...
Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.
Request an automobile insurance quoteGet multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.
Request a homeowners insurance quoteAn independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.
Request an umbrella insurance quoteOur independent insurance agents will find you the right insurance for your farm that covers everything you need.
Request a farm insurance quoteWhy choose Bernier Insurance Inc
States we serve
- Maine
- Massachusetts
- New Hampshire
Our insurance coverages
Personal insurance coverage
- ATV
- Automobile
- Boat
- Builders Risk / Construction
- Collectible Auto
- Condo
- Farm
- Flood
- Home
- Landlord
- Mobile Home
- Motorcycle
- Other
- Personal Watercraft
- RV / Motorhome
- Renters
- Snowmobile
- Special Event
- Travel Trailer
- Umbrella
- Valuable Items
Recommended insurance company partners
Other companies we work with:
A.I.M. Mutual, American Collectors Insurance, American Modern, American Reliable Insurance, Berkley Aspire, Bristol West Insurance Company, Chubb, Donegal Mutual Insurance Company, Eastern Alliance Insurance Group, Frankenmuth Mutual Insurance Company, Hagerty, Hiscox Ins Co Inc., J.C. Taylor, Markel Specialty, MetLife Auto & Home, Oxford Life Insurance Company, Patriot Insurance, Peninsula Insurance Companies, RPS, Selective Flood, The Hanover Insurance Group, Union Mutual, United States Liab, Utica National Insurance, VindatiBernier Insurance Inc Team
- CIC
Bernier Insurance Inc Reviews
Customer Reviews
I always feel valued as a customer even though I no longer live in the same town as the company and do my business over the phone rather than in person and whenever I've needed to contact the company I've always received friendly customer service and personalized attention. I would highly recommend your services for anyone's insurance needs.
It's all about the commitment of the agent. Cathy Haughton is an expert of the insurance industry. She is quick to respond and answers all questions without hesitation. It's a tough road for me to understand all of the ins and outs of insurance. Cathy is patient and takes the time to make sure I understand.
Bernier Insurance has been my agent for years and I have gotten the best rates for my insurance needs, the customer service is excellent and my questions and concerns are always answered and addressed.
Probably the best insurance service and customer service Ive had in a very long time! And they saved me money!!
You always give us the best advice about home and car insurance and help us select the best insurance carrier for our needs.
Any time I have had any questions they have always been answered completely. Never did I feel like I was a bother.
Excellent service on all of my insurance needs, Auto, boat, homeowners, umbrella policies, Very good prices and personalized service.
Great service including looking for ways to save money/improve coverage whenever my plan is due to renew.
Every time we call everything is taken care of in a timely manner. Everyone is so helpful, and your customer service is excellent.
I love the customer centric approach and not dealing with a call center.
We prioritize honest feedback from our clients to assist future customers in making well-informed decisions. Our review section showcases authentic experiences from real customers. When a less-than-positive review is submitted, we share it with both the agent and the reviewer to foster collaboration and improvement based on constructive feedback. We also moderate reviews to remove inappropriate content or spam, upholding a high standard of trust and transparency.
