A TrustedChoice.com recommended local Trusted Choice independent insurance agency, with elite-level expertise, is here to assist you with your insurance needs. Your protection is their priority. Recommended Local Agency
Metro Insurance
  • Business
  • Home
  • Auto
  • Life
This badge signifies we are a Trusted Choice agency. As a Trusted Choice agency, we understand your needs as a member of your local community. We use our broad market access to provide you with choices and are committed to offering you expertise, guidance, and tailored service for years to come.

Metro Insurance

Independent Insurance Agent in Pell City, AL

About us

Metro Insurance

Metro Insurance offers a variety of polices and are ready to handle your personal or commercial insurance needs. We are owned by Metro Bank and are located next door to the main branch office of Metro Bank in Pell City and are here with our friendly staff to help you with your insurance needs.

Personal and Commercial Lines insurance professionals

Ask me about these types of insurance...

Having the right car insurance is so important, even more important is understanding all the ins and outs of your coverage to help protect you.

Request an automobile insurance quote

An independent insurance agent will make sure that your business is covered in the event of a catastrophe or sudden loss.

Request a business insurance quote

Get multiple quotes on your homeowners insurance with one phone call. Let an independent agent shop for you.

Request a homeowners insurance quote

An independent insurance agent will walk you through top umbrella policy options to make sure you have the proper coverage to tackle above and beyond claims.

Request an umbrella insurance quote

Restaurant insurance is a combo platter of coverage that protects your customers, employees, property and inventory.

Request a restaurant insurance quote

Hotel insurance is a very specific type of business insurance that's been tailored to meet the unique coverage needs of your business. Talk to an independent agent.

Request a hotel insurance quote

Why choose Metro Insurance

States we serve

  • Alabama

Our insurance coverages

Personal insurance coverage

  • ATV
  • Automobile
  • Boat
  • Builders Risk / Construction
  • Collectible Auto
  • Condo
  • Earthquake
  • Farm
  • Flood
  • Home
  • Identity Fraud
  • Landlord
  • Mobile Home
  • Motorcycle
  • Personal Watercraft
  • Pet
  • RV / Motorhome
  • Renters
  • Special Event
  • Umbrella
  • Valuable Items

Business insurance coverage

  • Bonds
  • Builders Risk
  • Business Owners Package (BOP)
  • Business Vehicle
  • Contractors Equipment
  • Directors & Officers
  • Errors & Omissions
  • General Liability
  • Inland Marine
  • Other
  • Professional Liability
  • Property
  • Umbrella / Excess
  • Workers' Compensation

Life & Annuities coverage

  • Life

Industries we serve

  • Accommodation and Food Services
  • Administrative and Support and Waste Management and Remediation Services
  • Agriculture, Forestry, Fishing and Hunting
  • Arts, Entertainment, and Recreation
  • Construction
  • Educational Services
  • Finance and Insurance
  • Health Care and Social Assistance
  • Information
  • Management of Companies and Enterprises
  • Manufacturing - Food / Beverage / Textiles / Apparel / Leather
  • Manufacturing - Metal / Machinery / Computer / Electrical / Transportation / Furniture
  • Manufacturing - Wood / Paper / Paper / Mining / Plastics
  • Mining, Quarrying, and Oil and Gas Extraction
  • Other Services (except Public Administration)
  • Professional, Scientific, and Technical Services
  • Public Administration
  • Real Estate and Rental and Leasing
  • Retail - Sporting Goods / Hobby / Music / General / Misc.
  • Retail - Vehicle / Home / Furniture / Building / Garden / Food / Health / Gas / Clothing
  • Transportation - Air / Rail / Water / Truck / Transit / Ground / Pipeline / Scenic
  • Transportation and Warehousing
  • Utilities
  • Wholesale Trade

Recommended insurance company partners

Other companies we work with:

American Modern, Auto-Owners Insurance Company, Burns & Wilcox, CNA, Centauri Insurance, First Protective Insurance Company, Hiscox Ins Co Inc., Johnson & Johnson Insurance, Lloyd's, RPS, US Assure, Vindati, Zurich North America

Metro Insurance Team

Jill Smith - Agent
Jill Smith
Agent
(205) 884-6185
Designations
  • CIC
  • CISR
Crystal Green - Agent
Crystal Green
Agent
(205) 884-6160
Designations
  • CISR
Rachel Hard - Agent
Rachel Hard
Agent
(205) 884-6160
Designations
  • CISR

Metro Insurance Reviews

Average based on 13 reviews Leave a review

Customer Reviews

March 28, 2025

I called and my insurance was handled very professionally. The girls are always helpful and pleasant to work with.

March 26, 2025

Very excellent service always there for any question or needs.

March 24, 2025

Metro Bank Insurance has been our agency for many years and we have been very satisfied. Since I have been widowed they have gone out of their way to make sure I have the best coverage for my needs. The staff is professional, pleasant and always caring. I could not imagine going elsewhere.

March 21, 2025

Excellent customer service.

March 20, 2025

It has been really easy with my busy schedule to work with them!

March 20, 2025

Great Service and Wondeful People

March 19, 2025

Always prompt service and very knowledgeable about products and policies

March 19, 2025

Always very prompt and helpful. These ladies are the best.

March 19, 2025

All the ladies have been great to work with and made the process so easy! They are quick to answer any questions by phone or email and get the issue resolved or answered right away.

March 19, 2025

I've been using Metro Insurance for several years. They are always helpful by checking other options for me.

Our Commitment to Transparent and Trustworthy Reviews

We prioritize honest feedback from our clients to assist future customers in making well-informed decisions. Our review section showcases authentic experiences from real customers. When a less-than-positive review is submitted, we share it with both the agent and the reviewer to foster collaboration and improvement based on constructive feedback. We also moderate reviews to remove inappropriate content or spam, upholding a high standard of trust and transparency.

RECOMMENDED INSURANCE COMPANY PARTNERS

Metro Insurance

Metro Insurance

Request Quote