| Insurance Carrier |
Accessibility |
Strength |
Customer Satisfaction |
| Travelers |
5 Stars |
5 Stars |
5 Stars |
| Chubb |
5 Stars |
5 Stars |
5 Stars |
| Erie Insurance |
5 Stars |
5 Stars |
5 Stars |
| Liberty Mutual |
5 Stars |
5 Stars |
4 Stars |
| Nationwide |
5 Stars |
5 Stars |
4 Stars |
| Progressive |
5 Stars |
5 Stars |
3 Stars |
| The Hartford |
5 Stars |
5 Stars |
3 Stars |
The Top 7 Business Insurance Companies of 2024 by Category
How We Score Our Top Business Insurance Companies
Trusted Choice evaluates dozens of criteria when comparing business insurance companies. Some key factors evaluated include an insurance company's financial strength, customer service options, customer reviews, official ratings from organizations such as the Better Business Bureau (BBB), average policy costs, quote availability, policy and coverage options, user-friendliness, and online experience.
Best Business Insurance Company Overall: Travelers
| Pros: |
Cons: |
 |
Longstanding carrier in the industry |
|
 |
No way to get quotes or purchase coverage online |
|
| |
Outstanding financial strength |
|
|
| |
Sells many types of business insurance |
|
|
| |
Specialized business coverage is available, such as key person insurance |
|
|
| |
Easy to track claims online |
|
|
| |
Works with independent insurance agents |
|
|
Travelers earned our highest scores across several categories, easily earning them our pick for the best business insurance carrier overall. Travelers has one of the best websites in the industry, a spectacular reputation for customer service, and rock-solid financial strength.
The carrier even has an "A++" rating for financial strength from AM Best, which is the highest possible ranking. Even better, Travelers sells its products through independent insurance agents.
Travelers was founded in 1853, making it one of the oldest companies on this list. It's also one of the largest, considering Travelers sells insurance in 150 countries and has over 30,000 employees.
Best Business Insurance Company for Small Businesses: Chubb
| Pros: |
Cons: |
| |
Longstanding carrier in the industry |
|
| |
Larger businesses can't get quotes or apply for coverage online |
|
| |
Offers BOPs with extra expense coverage and business interruption coverage |
|
|
| |
Offers a user-friendly online shopping experience |
|
|
| |
Works with independent insurance agents |
|
|
| |
Good customer feedback |
|
|
Chubb offers top-notch business owners policies (BOPs), which are ideal for many small businesses. What we love about Chubb's BOP insurance is that it comes with additional types of coverage that most carriers don't include, like extra expense coverage and business interruption coverage.
Your BOP can even be customized to include accounts receivable coverage. Chubb offers an excellent online shopping experience for small business customers, including bots that can even assist you in selecting the coverage you need.
Chubb is another longstanding carrier in the insurance industry, dating all the way back to 1882. It's also a huge, multi-national insurer with headquarters in London, New York, Paris, and Zurich, and over 40,000 employees globally.
Best Business Insurance Company for Customer Satisfaction: Erie Insurance
| Pros: |
Cons: |
| |
Longstanding carrier in the industry |
|
| |
Some types of coverage aren't available in every state |
|
| |
The nation's largest multi-line small business insurance company |
|
|
| |
Excellent customer feedback |
|
|
| |
Offers 24/7 claims reporting |
|
|
| |
Extended evening and weekend customer service hours |
|
|
| |
Offers online quotes, claims reporting, and payments |
|
|
| |
User-friendly website |
|
|
Erie Insurance offers truly spectacular service, access, and stability for its customers. In addition to offering online quotes, Erie's services for existing customers include 24/7 claims reporting and online payments.
The carrier's website and customer service department are highly user-friendly. Erie provides extensive evening and weekend customer service hours.
The carrier also offers a wide variety of insurance products, so it's a great choice if you’re looking to bundle multiple types of insurance (e.g., business and life insurance) at a discount. Erie has an exceptional "A+" financial strength rating from AM Best.
Erie Insurance was founded back in 1925 with the explicit mission of providing great customer service to Pennsylvanians. Today, the carrier is a Fortune 500 company offering car, life, business, and home insurance through thousands of independent agents nationwide.
Best Business Insurance Company for a Wide Variety of Coverages: Liberty Mutual
| Pros: |
Cons: |
| |
Longstanding carrier in the industry |
|
| |
Some mixed customer feedback |
|
| |
The nation's largest multi-line small business insurance company |
|
|
| |
Offers coverage for traditionally hard-to-insure businesses |
|
|
| |
Offers a user-friendly online shopping experience |
|
|
| |
Excellent financial strength |
|
|
Liberty Mutual offers a wide variety of commercial insurance coverage options for many traditionally hard-to-insure businesses, including bowling alleys, behavioral health facilities, and scrap metal yards. If you’re working in a difficult or dangerous niche, it’s worth checking if Liberty Mutual has a ready-made insurance option for you.
The carrier also ranks high on our list because of its financial strength and user-friendly tools. Liberty Mutual offers easy online quotes and clearly lists what each type of policy will or won't cover on its website. Liberty Mutual is rated "A" for financial strength by AM Best and an "A+" from the BBB.
Liberty Mutual is the largest multi-line small business insurance company in the U.S. The carrier has locations in 29 countries and about 45,000 employees worldwide. Liberty Mutual dates back to 1912.
Best Business Insurance Company for Additional Business Services: Nationwide
| Pros: |
Cons: |
| |
Longstanding carrier in the industry |
|
| |
No option to purchase coverage online |
|
| |
Offers additional services like high-yield savings accounts and employee retirement plans |
|
|
| |
Offers specialty products like surety bonds |
|
|
| |
Fast online quotes available |
|
|
Nationwide's superior online services, size, stability, and option to work with independent insurance agents pushed the carrier into our top rankings. Nationwide allows customers to mix and match coverage for maximum discounts and benefits.
Not only can you build a complete business insurance policy through Nationwide, but the insurance company also offers additional services and coverage options. Customers can establish employee retirement plans and high-yield savings accounts for their businesses. Nationwide also has excellent financial strength and an "A" rating from AM Best.
Nationwide is another longstanding carrier, dating all the way back to 1926. The carrier works with independent insurance agents and has more than 26,000 employees.
Best Business Insurance Company for Commercial Auto Insurance: Progressive
| Pros: |
Cons: |
| |
Longstanding carrier in the industry |
|
| |
Some types of coverage are underwritten by other insurance companies |
|
| |
Provides 24/7/365 customer service |
|
| |
Speaking with a live agent is necessary for certain tasks, such as adding an additional insured or obtaining a COI |
|
| |
High official ratings |
|
|
| |
Offers specialty insurance products for truckers |
|
|
| |
Includes towing and roadside assistance coverage in its commercial auto policies |
|
|
Progressive appears on our list partially thanks to its "A+" or superior AM Best rating and its 24/7/365 customer service. The insurance company is known for its exceptionally speedy claims service and insuring individuals who have had trouble getting insured elsewhere.
Progressive's commercial auto insurance is also superior to many other carriers thanks to its automatic inclusion of towing and roadside assistance coverage. Specialty insurance products for truckers, including motor carriers, driver carriers, and independent operators, are also available from Progressive.
Further, if you’re a new business owner who’s confused by all the weird quirks of commercial insurance, Progressive has an especially great series of FAQs and articles to explain different types of coverage.
Progressive dates back to 1937 and offers coverage in all 50 states. The carrier has more than 55,000 employees and works with independent insurance agents.
Best Business Insurance Company for Online Quotes: The Hartford
| Pros: |
Cons: |
| |
Longstanding carrier in the industry |
|
| |
Some negative feedback about the carrier's general liability and commercial property coverage |
|
| |
Offers fast online quotes |
|
| |
COIs are not available instantly and must be requested |
|
| |
Offers a large selection of business insurance coverages |
|
|
| |
Offers many additional coverage options that can be added to BOPs |
|
|
| |
Easy to file and track claims online |
|
|
The Hartford easily secured a top spot on our list thanks to its fast online quotes service. In addition to requesting quotes online, customers can easily file claims online or by phone and track claims online.
The carrier also offers numerous coverage options that can be added onto a BOP, such as professional liability, workers' comp., data breach, and commercial auto insurance. We also love The Hartford’s superior financial strength as well as its 24/7 support and easy-to-navigate website and informational materials. The carrier is rated "A+" by AM Best.
The Hartford was founded in 1810 as a fire insurance company, making it the oldest company on this list. The carrier even insured President Lincoln’s home in Illinois when he moved into the White House in 1861. The Hartford works with independent insurance agents and has about 20,000 across six continents.
The Benefits of Working with an Independent Insurance Agent
Independent insurance agents have access to multiple business insurance companies in your area. They're free to shop and compare policy options and premium rates for you so you can save time and money.
Your agent can find any business insurance discounts you qualify for in addition to the most affordable coverage near you. And down the road, your agent will still be there to help you file business insurance claims or update your coverage as your company evolves.
Written by
Reviewed by
