Anchor Insurance Company Review

Anchor Insurance Company at a Glance

Anchor Insurance pros: Offers several forms of coverage including homeowners and equipment breakdown insurance. Offers online claims reporting. Offers personal and business coverages.

Anchor Insurance cons: Coverage only available in 13 states. Not much detail on official website. Many negative customer reviews. Not BBB accredited. Fairly low rating by AM Best.

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What Type of Insurance Does Anchor Insurance Offer?

Here's a breakdown of the coverages offered by Anchor Insurance.

An independent insurance agent can help you find more information about the coverages offered by Anchor Insurance, and help you decide if this insurance company is right for you.

What to Know about Anchor Insurance

Founded in 2014, Anchor Insurance is headquartered in St. Petersburg, Florida. The insurance company's original mission was to provide excellent homeowners insurance from the most trusted carrier in the state. The carrier now offers additional coverages such as renters insurance, equipment breakdown insurance, and business owners policies.

Anchor Insurance currently offers its products in 13 states, primarily in the southern US. The insurance company works with independent insurance agents to offer their customers the best possible experience when hunting for the right coverage.

Anchor Insurance is not as highly rated as some insurance companies. AM Best recently adjusted the carrier's rating to a grade of "B" (fair). High ratings from AM Best demonstrate that an insurance company is capable of offering trustworthy, reputable coverage. Insurance customers are encouraged to seek companies with an AM Best rating of "A" or higher.

Established in 1899, AM Best is one of the oldest rating companies in the world. Reviews from AM Best indicate an insurance company’s financial strength and creditworthiness and are based on comprehensive evaluations of the company’s operating performance, business profile, and annual report. 

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What Discounts Does Anchor Insurance Offer?

Anchor Insurance does not make information about its specific discounts readily available. However, working with an independent insurance agent is an easy way to ensure you receive any discounts you may qualify for. An independent insurance agent can utilize discounts and other money-saving hacks to find you the most affordable coverage.

Anchor Insurance Customer Service

Here's an overview of Anchor Insurance's customer service options and availability. 

For a superb customer service experience, work together with an independent insurance agent. Independent insurance agents can help handle claims and other matters for you, so you can relax and enjoy your coverage.

Anchor Insurance FAQ

What is Anchor Insurance's average claim response time frame?

Anchor Insurance does not provide a specific claims response time frame promise. Customers can file claims at any time through the official website.

What is Anchor Insurance's customer service availability?

Anchor Insurance provides typical customer service contact hours via phone, Monday-Friday. Customers can also contact the carrier via email or social media.

What is Anchor Insurance's claims process?

Anchor Insurance does not provide much detail about their claims process beyond offering an online claims reporting form. However, your independent insurance agent can simplify claims reporting by contacting the carrier and even filing claims for you.

Does Anchor Insurance create a user-friendly experience for customers?

Anchor Insurance's website could use a bit more detail. There isn't much information to be found about their coverage options, customer service, or claims processes. The carrier does have a social media presence on Facebook, Twitter, and LinkedIn. Overall, Anchor Insurance could stand to catch up with other modern carriers, in terms of user-friendliness.

Does Anchor Insurance have good homeowners insurance?

Anchor Insurance's official website provides the following details about the carrier's homeowners insurance. 

"Your home is comprised of a roof and walls. You may also have a patio, screened in pool, fences and a garage. Plus, the valuables you keep inside your home. Your homeowners policy protects them all and more."

An independent insurance agent can help you find more specific information about Anchor Insurance's homeowners insurance, as well as their other coverages offered.

Is Anchor Insurance a good insurance company?

Anchor Insurance is one of the younger insurance companies on the market today, and coverage is only offered in select states. The carrier has a lower rating than many through AM Best and is not accredited through the BBB. The only customer reviews easily found seem to be highly negative. Overall, we're hesitant to call Anchor Insurance a good insurance company.

Anchor Insurance Customer Reviews

Better Business Bureau

Had my roof damaged by hail storm, they came and said there was no damage to my roof. I had to hire an adjuster that is now taking care of the claim. All houses in my condo had to replace the roof after the storm. Anchor is in violation of Section 624.155 of the Florida Statutes, they didn't even attempt in good faith to settle the claims when it could and should have done so. I'll be suing for damages. Stay away from them if you want to be covered when needed. Why do we pay insurance if [we] can't use it?

Better Business Bureau

After signing up with them, within a month they sent out and cancellation notice. Came to find out their investors back out and they are trying to make it the home owner['s] fault by finding fault in the home.

Better Business Bureau

Waited on hold for 47 minutes (after leaving a voicemail the day before) for them to tell me to email a formal request in - I asked for a a manager and they told me there was none in the office - WORST CUSTOMER SERVICE EVER - RUUUUNNN!!!! I WISH THERE WAS AN OPTION FOR A ZERO STAR

Better Business Bureau

So far I have NOT been impressed with Anchor and it's lack of concern over my issue. Due to a water problem I have not been able to move into my new home. It seems that my requests for action seems to be falling on deaf ears. Unless there is a quick turnaround on my claim, I think that I might get my lawyer involved to resolve this lack of professionalism.

Better Business Bureau

We will be proceeding with lawyer for the remainder of our claim. Untimely, unprofessional, and mostly unreliable. Sad that reaching out to adjusters, their supervisors could not bring a timely resolution to our claim.

TrustedChoice.com's Final Review

We award Anchor Insurance a final rating of 2 out of 5 stars. For starters, Anchor Insurance has only been around in the insurance industry for a few years now. The carrier is rated a "B" by AM Best, which is a deterrent for many prospective customers seeking an "A"-rated company or higher. The insurance company is also not BBB accredited.

While Anchor Insurance offers a handful of important insurance coverages, they don't make much specific information about their products readily available without going through an agent. The carrier only offers its coverage in 13 states currently. Further, all customer reviews seem to lean heavily towards the negative side, which is discouraging.

Overall, we recommend working together with an independent insurance agent to survey your other options for exceptional insurance coverage, and perhaps skip looking into Anchor Insurance.