Dryden Mutual Insurance Company Review 2025

Dryden Mutual’s phone line for customer service issues is available at standard hours, Monday-Friday. The insurance company allows customers to file claims through their agent, over the phone in special cases, or through email, snail mail, or fax. The carrier also has a social media presence on Facebook and LinkedIn, which makes it a bit more accessible to customers.

Dryden Mutual allows customers to file claims in a couple of different ways. While the carrier breaks down the information customers need to file claims and how to file, it does not detail its actual claims process. If customers have further questions about the carrier’s claims process, they can ask their independent insurance agent or call the carrier directly.

Dryden Mutual could benefit from adding online claims reporting to the official website, as well as more details about the claims process. The website could also benefit from including more information about the carrier's insurance products and providing more details about the coverage. The carrier has a social media presence, but it’s not quite as strong as many other carriers today. Overall, Dryden Mutual could stand to make a couple of improvements in the user-friendliness department.

Dryden Mutual provides a large selection of coverages for individuals as well as several types of niche businesses. The carrier offers coverage for the following businesses and commercial properties:

• Apartment buildings
• Parking garages
• Bakeries
• Beauty parlors
• Hunting camps
• Laundromats
• Restaurants, diners, and pizza shops
• Seasonal businesses
• Sporting goods stores
• Taverns and bars
• Convenience stores
• Farms

This list of business insurance available from Dryden Mutual is not exhaustive. Your independent insurance agent can help you find even more information about Dryden Mutual’s commercial lines insurance, as well as its many personal lines coverages.

Dryden Mutual has an extensive history in the insurance industry. The carrier has high ratings through AM Best and the BBB. Dryden Mutual provides several coverage options in both commercial and personal lines. Overall, Dryden Mutual can indeed be considered a good insurance company.

Dryden Mutual's insurance products may be right for residents and business owners in the state of New York. If you're located in New York, ask your independent insurance agent to help you look further into Dryden Mutual.