Infosys Insurance Company Review

Infosys at a Glance

Here’s what you need to know about the role that Infosys plays in the insurance industry. An independent insurance agent can help you learn more.

Infosys Pros: Infosys McCamish implements customized software solutions that meet the needs and requirements of any employer-sponsored plan. The company’s solutions integrate with its clients’ current web platforms and systems. Solutions relieve many administrative burdens.

Infosys Cons: Lack of availability of customer or policyholder feedback.

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What Type of Insurance Does Infosys Offer?

Infosys is not an insurance carrier and it does not market insurance products.

Subsidiary Infosys McCamish provides solutions for businesses that market group term life insurance, permanent life insurance, universal life insurance, voluntary universal life insurance, disability insurance, and voluntary employer-sponsored welfare benefits insurance programs.

The company offers these services via its Infosys McCamish VPAS platform, along with its call center and special group insurance benefit and worksite plan administrative services processes. This capability is supported by the technical and global scaling power of Infosys BPM and Infosys Technologies.

The company provides the following systems and services support:

The company’s product, plan design, documentation, and product recordkeeping platforms and services are all structured for ongoing insurance product and any applicable insurance benefit plan compliance (e.g., ERISA compliance). It provides group and voluntary insurance products and plan administration services for clients that include public, private, and non-profit organizations.

The Infosys McCamish platform create an electronic transactional pipeline from enrollment to claims. Plan administration platforms and services are available to be accessed as additional modules.

What to Know About Infosys

Infosys McCamish has been providing life insurance software solutions and other services in the U.S. for over 22 years.

Infosys McCamish currently provides end-to-end product, plan design, documentation, and comprehensive administrative solutions for a wide range of employer-sponsored and voluntary insurance benefit plans.

Infosys McCamish is one of the largest group universal life (GUL) insurance plan administrators in the USA. The company supports employee insurance benefit products and plans, plan design, documentation, enrollment, and comprehensive ongoing administration for the most sophisticated plans.

It employs proprietary platforms and expert back office services that are shared in two US locations: Des Moines, Iowa and Atlanta, Georgia. Moreover, Infosys is focused on helping plan sponsors achieve and maintain the maximum plan design flexibility while meeting the required mandates, including product requirements, applicable ERISA welfare benefit plan requirements, privacy requirements, and all other Federal and state regulatory compliance requirements.

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What Discounts Does Infosys Offer?

Infosys/Infosys McCamish is not an insurance carrier and does not offer discounts to policyholders.

Infosys Customer Service

Infosys does not offer customer service to policyholders directly. In cases where it offers call center services, the availability and contact specifics would be determined and communicated by the plan sponsor. 

Infosys FAQ

What is Infosys’ average claim response time frame?

Infosys provides software solutions and administration services for group insurance plan sponsors. It does not directly respond to claims; rather, insurance companies use its software solutions to perform a wide variety of functions and administrative tasks. In cases where it administers claims, the response time would be determined and communicated by the plan sponsor. 

What is Infosys’ customer service availability?

Infosys does not offer customer service to policyholders directly. In cases where it offers call center services, the availability and contact specifics would be determined and communicated by the plan sponsor. 

What is Infosys’ claims process?

Infosys provides software solutions and administration services for group insurance plan sponsors. It does not directly respond to claims; rather, insurance companies use its software solutions to perform a wide variety of functions and administrative tasks. In cases where it administers claims, the process would be determined and communicated by the plan sponsor. 

Does Infosys create a user-friendly experience for customers?

Infosys does not offer customer service directly to policyholders.

Does Infosys provide a good solution for employee benefit plan sponsors?

Infosys provides platforms that are specifically built the needs of clients in the insurance industry. The company offers an end-to-end solution for the employee insurance benefit plan industry using its powerful Virtual Policy Administration System (VPAS®) platform modules, and three other supplementary platforms support products (e.g., Group Universal Life) and functions.

Infosys’ systems can support the full administration of the insurance product itself, and are specifically developed to handle employer-sponsored insurance benefit products, plan marketing, plan design, plan documentation, enrollment, and comprehensive plan administration.

Infosys also supports products for the qualified and non-qualified pension plan markets, including 403(b) group annuities. Its platform capabilities can be supplemented with valuable participant service capabilities, like a state-of-the-art call center, plan enrollment services, and on-going day-to-day administrative plan support.

Infosys comes to the table with a wealth of life insurance and group plan benefit expertise. Its team includes specialists who are experts in all types of employer-sponsored insurance plans, and has decades of design, documentation, funding, implementation, and administration experience.

Is Infosys a good insurance company?

Infosys is not an insurance carrier and it does not market insurance products.

Subsidiary Infosys McCamish provides solutions for businesses that market group term life insurance, permanent life insurance, universal life insurance, voluntary universal life insurance, disability insurance, and voluntary employer-sponsored welfare benefits insurance programs.

Infosys Customer Reviews

Customer satisfaction reviews are not available for Infosys.