Jewelers Mutual Insurance Company Review 2024
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Christine Lacagnina has written thousands of insurance-based articles for TrustedChoice.com by authoring consumable, understandable content.
Trusted Choice's Jewelers Mutual Insurance Score
5 Stars
We award Jewelers Mutual Group insurance company a final rating of 5 out of 5 stars as one of our top picks for dependable coverage. Jewelers Mutual offers jewelry insurance and engagement ring insurance for individuals, as well as several types of business insurance for commercial clients. The carrier's jewelry insurance comes with added perks, such as earthquake and flood coverage and normal wear and tear coverage, which most carriers and policies often exclude.
The insurance company is highly rated by both AM Best and the BBB and has proven to maintain solid financial strength over the years. Jewelers Mutual allows customers to file claims via email or phone and has a comprehensive social media presence, making them highly accessible to policyholders. The official website also provides a great overview of the carrier's coverage, including price estimates for specific jewelry insurance policies in different cities.
Jewelers Mutual Group has been helping customers safeguard their valuable jewelry and businesses since 1913.
Jewelers Mutual Insurance Company Pros and Cons:
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Jewelers Mutual Insurance Company Specializes in This Industry
Valuable Items
Jewelers Mutual Insurance Products by Type
Jewelers Mutual offers a wide selection of insurance products, including:
Personal insurance:
- Jewelry insurance
- Engagement ring insurance
Business Insurance
- Jewelers block insurance
- Business owners policy (BOP) insurance
- Commercial umbrella insurance
Coverage add-ons:
- Appraisal liability insurance
- Employment practices liability insurance
- Data breach and cyber-related protection
- Trade shows coverage
- Hired & non-hired auto liability
- Workmanship coverage
Jewelers Mutual Jewelry and Engagement Ring Insurance
5 Stars
Jewelers Mutual is primarily known for specializing in personal jewelry insurance and engagement ring insurance.
Coverage types, features, and benefits:
Loss and theft
Jewelers Mutual's jewelry insurance and engagement ring insurance policies provide coverage for the loss and theft of valuable pieces of jewelry. If you misplace your jewelry or it gets stolen, you're covered.
Damage and disappearance
Jewelers Mutual's jewelry insurance and engagement ring insurance policies provide coverage for damage to and the disappearance of jewelry and engagement rings. Damage caused by accidents and mysterious disappearances are covered.
Flood and earthquake
Jewelers Mutual's jewelry insurance and engagement ring insurance policies provide coverage for flood damage and earthquake damage. This coverage is often excluded by most types of insurance and typically requires special additional policies, so this is a major perk to the carrier's coverage.
Normal wear and tear
Jewelers Mutual's jewelry insurance and engagement ring insurance policies provide coverage for gradual and normal wear and tear of jewelry pieces, including worn and bent prongs, clasp replacements, stone tightening, and more. Normal wear and tear is another peril typically excluded by most insurance policies.
Jewelers Mutual Jewelry Insurance Average Prices
Jewelers Mutual states on its official website that coverage costs 1% to 2% of your jewelry's overall value annually, as a general rule. The carrier's website also provides average cost estimates for policies in different areas.
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Jewelers Mutual Business Insurance
5 Stars
Jewelers Mutual also offers a few forms of business insurance for commercial customers.
Coverage types, features, and benefits:
Jewelers block policy
Covers inventory, customers' entrusted property to the policyholder, goods in process, raw materials, and stock on memo or consignment. Crime and fire damage are examples of covered perils.
Business owners policy (BOP)
Covers a business's non-jewelry inventory, buildings, personal property, income, and more. Liability, crime, and fire damage are examples of covered perils.
Commercial umbrella liability policy
Adds excess liability coverage to an existing policy, such as a BOP, in case its limits get exhausted by a major lawsuit. Personal property damage and bodily injury claims by third parties against your business can be covered by umbrella insurance once your underlying liability insurance limit has been exceeded.
Jewelers Mutual Business Insurance Average Prices
Jewelers Mutual does not make average pricing information for its business insurance coverage readily available on the official website. However, you can work with an independent insurance agent in our network to get exact quotes or contact an agent via the carrier's website.
What Discounts Does Jewelers Mutual Offer?
Jewelers Mutual offers several competitive discounts on their coverage, which vary by state. Available discounts include the following:
- Home security system discount: Offered to customers who keep their jewelry in a home with a security system.
- Safe deposit box discount: Offered to customers who store their jewelry in a safe deposit box.
- Inscribed jewelry discount: Offered to customers who provide proof of a "Gem ID." This shows a piece of jewelry has been inscribed with one of Jewelers Mutual's approved partners' ID numbers.
An independent insurance agent can help you find more information about further discounts and additional ways to save with Jewelers Mutual, as well as provide you with quotes and help answer any other questions you may have.
Jewelers Mutual Insurance Customer Service
Jewelers Mutual offers online support, phone customer service support, and email claims reporting. The carrier also provides the following customer service options:
- Phone
- Snail mail
- Live chat on website
| Day | Hours (CST) | ||
| Monday-Thursday | 7 a.m. - 7 p.m. | ||
| Friday | 7 a.m. - 6 p.m. | ||
| Saturday-Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you so you can relax and enjoy your coverage.
Connect with a Jewelers Mutual Agent Today.
Shopping for insurance? Jewelers Mutual has you covered.
Jewelers Mutual Insurance FAQs
Jewelers Mutual offers claims reporting through a couple of media. Customers can file a claim through the online form or by calling the carrier. However, the insurance company does not provide an official claims response time frame promise on its official website.
Jewelers Mutual allows customers to file claims through email or by phone. The carrier's customer service department is available during extended hours, Monday through Friday. The insurance company also has a comprehensive social media presence across Facebook, Instagram, YouTube, X (formerly Twitter), TikTok, YouTube, and LinkedIn.
Jewelers Mutual offers a couple of options for claims reporting. The insurance company details its claims process on its official website as follows:
- Submit your claim: Start by filing your claim through one of Jeweler's Mutual options, either through email or by phone. They'll ask you for some basic info and photos during the process. Your independent insurance agent can also do this for you.
- Minimize further damage: Jewelers Mutual encourages customers to do whatever they can at this stage to prevent further damage. Customers are also urged to save any receipts.
- Contact from a rep: A claims rep from Jewelers Mutual will contact you to get any required additional information. From there, they'll advise on the next steps.
- Claim complete: Once your claim is resolved, Jewelers Mutual urges customers to submit feedback via email about their satisfaction with the process.
If customers have other questions about filing or the claims process itself, they can contact the carrier via phone, live chat, email, or get in touch with their independent insurance agent.
Jewelers Mutual's official website is highly intuitive and easy to navigate. The carrier provides plenty of information about its claims process and provides options for claims reporting. The insurance company even offers average pricing information for jewelry insurance in several areas. Together with its comprehensive social media presence, Jewelers Mutual overall creates a highly user-friendly experience for customers.
With excellent ratings through the BBB, AM Best, and customers alike, as well as accessible customer service, a streamlined claims process, and a highly user-friendly experience, Jewelers Mutual has certainly earned a reputation as a good insurance company.
Jewelers Mutual offers coverage for individuals and businesses, ranging from jewelry insurance and engagement ring insurance to business owners' policies and more. Customers who want to protect their valuable jewelry better or need coverage for their businesses can find the product they need from Jewelers Mutual.
While your independent insurance agent can help obtain exact quotes for Jewelers Mutual's insurance for you, we were able to find a few annual jewelry insurance averages in each of the following cities:
- Dallas: $72
- Chicago: $50
- New York: $93
- Orlando: $36
- Seattle: $84
Note that coverage rates vary based on the type and value of the jewelry you need insured.
https://www.jewelersmutual.com/
https://www.bbb.org/us/wi/neenah/profile/insurance-companies/jewelers-mutual-group-0694-23001186
https://www.consumeraffairs.com/insurance/jewelers-mutual-insurance-company.html?page=2#scroll_to_reviews=true
https://www.trustpilot.com/review/jewelersmutual.com