Voom Insurance Company Review 2025


Cara Carlone is a licensed P&C agent with 20 years of experience. She has her P&C license in RI and TX and holds CPCU, API, and AINS designations.
Trusted Choice's Voom Insurance Score

4 Stars
We award Voom Insurance a final rating of 4 out of 5 stars. Voom Insurance is a younger carrier on the market, but its pay-per-mile motorcycle insurance coverage is an ideal match for many riders. Allowing riders to only pay for the coverage they need and use has many benefits. The carrier also has easy online contact options and online claims reporting on top of numerous positive customer reviews. Coverage is available in select states.
Voom Insurance was founded in 2016. The carrier specializes in pay-per-mile motorcycle insurance but also sells rideshare insurance, drone insurance, aviation insurance, and more. Voom Insurance is headquartered in Palo Alto, CA, but partners with many different insurance companies in the U.S., Canada, and Europe.
As a younger carrier, Voom Insurance is not currently rated by AM Best or the Better Business Bureau. However, the carrier is financially backed by Markel, which is rated "A" (excellent) by AM Best. Overall, we highly recommend looking into Voom Insurance with the help of your independent insurance agent to be your next trusted carrier.
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To find insurance in your state, use our national insurance company directory to find the best company to meet your needs. You can locate insurance companies that specialize in your specific coverage needs and get connected to an agent near you.
Voom Insurance Products by Type
Voom Insurance specializes in auto insurance in several forms. The carrier offers the following insurance products:
Vehicle & Auto Insurance
- Motorcycle Insurance (pay-per-mile)
- Rideshare insurance
- E-bike insurance
- Aviation insurance
- Drone insurance
Voom Insurance Pay-Per-Mile Motorcycle Insurance
Motorcycle insurance from Voom Insurance helps riders protect their rides against numerous disasters, from collisions to storm damage and more. The coverage offered by the carrier is fairly standard, including the typical core protections you expect to find in a motorcycle insurance policy.
Coverage types, features, and benefits:
Bodily injury liability
Voom Insurance's motorcycle bodily injury liability coverage can reimburse for bodily injury you cause to others with your motorcycle, as well as possible lawsuit costs.
Passenger liability
Voom Insurance's motorcycle passenger liability coverage can reimburse the cost of treatments for injuries to your passengers.
Property damage liability
Voom Insurance's motorcycle property damage liability coverage can reimburse the cost of property damage you cause others with your motorcycle, such as damaging someone's fence after a collision.
Uninsured motorist liability
Voom Insurance's uninsured motorist liability coverage can help reimburse the cost of accidents or injuries you suffer after getting into an accident with another driver who doesn't carry any or enough insurance of their own to properly reimburse you.
Comprehensive
Voom Insurance's comprehensive motorcycle insurance coverage can help reimburse costs related to incidents other than collision, including theft of your motorcycle, storm damage, and more.
Collision
Voom Insurance's collision motorcycle insurance coverage can help reimburse costs related to repairs to your motorcycle after a collision accident you're at fault for.
Voom Insurance Pay-Per-Mile Motorcycle Insurance Average Prices
Voom Insurance offers three different plan options for its pay-per-mile motorcycle insurance. The carrier states that some riders can get a policy for as low as $50 per year, depending on bike use.
Here are some quotes for Voom Insurance's pay-per-mile motorcycle insurance by plan type:
Plan | Coverages Included | Average Price |
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Rider's Essentials | Bodily injury liability, third-party property damage liability, and uninsured motorist coverage | $5/month or 4¢/mile |
Popular Plan | Everything included in Rider's Essentials with higher liability limits, plus comprehensive coverage and collision coverage | $10/month or 12¢/mile |
Extended Plan | Everything included in the Popular Plan with higher coverage limits for all coverages | $15/month or 20¢/mile |
What Discounts Does Voom Insurance Offer?
Voom Insurance's pay-per-mile motorcycle insurance is already offered at a highly discounted rate.
- Pay-per-mile coverage: Allows riders to only pay for the coverage they use each month, saving them up to 60% compared to other motorcycle insurance policies.
An independent insurance agent can provide more extensive discount information from Voom Insurance, including the exact percentage you can save on your premiums. When it comes to coverage, independent insurance agents work hard to make sure you get the right insurance for your needs.
Voom Insurance Customer Service
Voom Insurance offers online support, phone customer service support, and email customer support. The carrier provides the following customer service options and availability:
- Phone
- Online contact form
- Chat with a motorcycle expert line
The customer service phone department has the following hour restrictions:
Days | Hours (EST) | ||
Monday-Friday | 9 a.m. - 6 p.m. | ||
Saturday | CLOSED | ||
Sunday | CLOSED |
To ensure a great customer service experience, work together with an independent insurance agent. These agents can help handle claims and other matters for you so you can relax and enjoy your coverage.
Voom Insurance FAQs
Voom Insurance states it will contact customers within one business day of reporting a claim.
Voom Insurance is available via phone, email, or online contact form. The carrier has extended operating hours for its phone department, Monday through Friday.
Voom Insurance's claims process is broken down into three easy steps:
- The customer submits a claim.
- A specialist at Voom reviews the claim and contacts the customer within one business day.
- The claim is handled to completion, including a payout by an adjuster if approved.
If customers have further questions about the claims process, they can contact Voom directly or ask their independent insurance agent for assistance.
Voom Insurance's official website makes obtaining quotes and filing claims easy. The carrier provides several ways for customers to contact them and has an extensive social media presence on Facebook, LinkedIn, X, and Instagram. Overall, Voom Insurance creates a highly user-friendly experience.
With several positive customer reviews under its belt, Voom Insurance can arguably be considered a good insurance company.
Voom Insurance's products are right for motorcycle insurance customers who only want to pay for the coverage they actually use. Highly affordable plans that still offer all the types of coverage most needed by motorcyclists allow riders to enjoy the convenience of an insurance package at a great price. Customers who own e-bikes or drones or who are seeking aviation or rideshare insurance may also benefit from Voom's coverage catalog.
Voom Insurance's pay-per-mile motorcycle insurance rates vary depending on the plan chosen by the customer. The carrier's lowest-priced plan is the Rider's Essentials plan, which starts at $5/month or 4¢/mile. The Popular Plan is priced at $10/month or 12¢/mile, and its Extended Plan is available for $15/month or 20¢/mile.
https://www.voominsurance.com/
https://www.motorcycle.com/insurance/motorcycle-insurance-reimagined-meet-voom-pay-per-mile-insurance.html